FAQs

Learn about frequently asked questions for the Duplify app.

Overview

What is Duplify?

Duplify is a Shopify app that lets you duplicate your store’s data from one store to another. It supports a wide range of data types, making it easier to create backups, test environments, or duplicate stores for expansion.

Why use Duplify?

Duplify helps you streamline store duplication tasks. Common use cases include:

• Creating staging or sandbox environments

• Supporting franchising or international expansion

• Selling a store

• Managing wholesale operations

• Backing up your store

Exporting

What can I export with Duplify?

You can export the following data from a source store to a destination store:

• Products and collections

• Customers and orders

• Pages, blog posts, and content files

• Active theme and theme editor images

• Redirects

• Metafields and metaobjects

How many stores can I export to?

There is no limit to the number of destination stores. Each destination requires a separate export setup from the source store.

What are export events?

An export event counts as one data item or file exported. Your plan provides a set number of export events per month. If you exceed this limit, then additional charges may apply. Export events reset monthly based on your plan tier.

Learn more about export events.

What happens if I don't use all of my export events for the month?

Unused export events do not carry over. Each month your events are replenished based on your plan tier.

Billing and account

Can I just pay once for Duplify? I don't need monthly exports.

No. A monthly plan is currently required to initiate an export, but you can cancel the plan at any time.

Do I need a subscription for both source and destination store?

No. Only the source store requires an active subscription. You can export to any number of destination stores at no additional subscription cost.