Export limitations
Information about limitations when exporting
Last updated
Information about limitations when exporting
Last updated
Duplify has a full range of export options to quickly duplicate a source store to any number of destination stores. The Auto-Sync feature lets you update products and collections on the source store and push them out to your destination stores even after the initial export.
Duplify is limited to Shopify's API for exporting data. As Shopify adds new features to its Export API, we will continue to update the options available in Duplify. To ensure a successful export, please review all available export options and these limitations:
Apps that you install from the Shopify App Store create a separate instance in each shop. After you export your content from the original store, you'll need to purchase any paid apps again and install third-party apps for each destination store. These apps are developed by different developers and are not included in the Shopify Export API.
Shopify's Export API currently only allows for Custom data to be exported from the Shopify Settings.
The Shopify Settings are found for each store in the Shopify Admin. These are general settings to configure the store. Some examples are:
Store Information - Contains online store contact information, legal business name, and address.
Store Currency - Settings for the default store currency.
Weight Units - Default weight units for shipping.
Staff Accounts - Accounts to manage permissions to access different areas of your store.
Payments - Methods of payment used for selling in the store.
Shopify Settings page:
Duplify does not have access to these settings with the exception of Custom data which are Metafields. The other settings are not available for exporting.
The Shopify Export API does not support exporting customer accounts. This limitation is likely due to privacy and security concerns. As a result, customers will need to create accounts in the new store themselves, as it is not possible to transfer login credentials directly.
Duplify can export all third-party themes. However, you must obtain a license using a paid third-party theme from the Shopify Theme Store.
You can download a copy of the third-party paid theme from the Shopify Theme Store before or after completing the Duplify export.
The download will appear as a trial theme in your list of themes. To purchase a valid license, use the purchase option.
After purchase, the license permits the use of the exported theme. It's acceptable for the new and exported themes to differ in versions, as your license is valid for different versions on a single store.
