Export events

Learn how export events work in Duplify, including tracking, limits, and auto sync usage.

Every item you export with Duplify, whether it’s a product, collection, order, or theme, counts as an export event.

Export events are the unit of measurement that determine how much data you can transfer to your destination store each month. Your plan includes a set number of events, and if you exceed that limit, additional charges apply.

By understanding how events are counted, you can better plan exports, avoid additional charges, and choose the plan that fits your store’s needs.

In this section


Understanding export events

Duplify calculates the size of your source store’s export by tracking export events. Each event represents a single data item or file.

  • Your plan includes a fixed number of export events each month.

  • If you exceed your limit, extra charges apply per event.

  • Your balance resets every 30 days based on your plan tier.

Visit our pricing page to review the available different tiers.


Tracking export events

When selecting items to export, the total events for each category appears in the right-hand column. Duplify also displays the estimated total based on your selections.

On the Duplify app dashboard page, you can track how many events you’ve used. This number resets every 30 days with your billing cycle.

Refer to the following table for an overview of the export amounts for each event.

Export category
Export amount
Export events

Products

1 product

1 export event

Collections

1 collection

1 export event + Products (required)

Customers

1 customer

1 export event

Orders

1 order

1 export event

Content files

1 file

1 export event

Published theme

1 active theme

50 export events + Content files (required)

Navigation menus

1 menu

20 export events

Pages

1 page

1 export even

Blogs and posts

1 blog post

1 export event

Redirects

All redirects

25 export events

Shop Metafields

All definitions and values

100 export events (promo)

Metaobjects

All definitions and values

100 export events (promo)

Auto sync export events

After the initial export, auto sync also uses export events. Any change in the source store triggers an event that updates the destination store if it's set to auto sync.

When a new product is created in the source store, the destination store automatically receives it with all details, including images, prices, and descriptions. This action initiates an export event.

Auto-sync category
Amount
Export event

Products

1 product sync

1 export event

Collections

1 collection sync

1 export event

Examples with metafields

Metafields have a flat rate of 100 export events, no matter how many categories you include.

Selections
Options
Total export events

25 products

Metafields unchecked

25 events

25 products

Metafields checked

25 + 100 = 125 events

25 products, 5 blog posts

Metafields checked for products, unchecked for blog posts

25 + 5 + 100 = 130 events

25 products, 5 blog posts

Metafields checked for both products and blog posts

25 + 5 + 100 = 130 events

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