Export events
Learn how export events work in Duplify, including tracking, limits, and auto sync usage.
Every item you export with Duplify, whether it’s a product, collection, order, or theme, counts as an export event.
Export events are the unit of measurement that determine how much data you can transfer to your destination store each month. Your plan includes a set number of events, and if you exceed that limit, additional charges apply.
By understanding how events are counted, you can better plan exports, avoid additional charges, and choose the plan that fits your store’s needs.
In this section
Understanding export events
Duplify calculates the size of your source store’s export by tracking export events. Each event represents a single data item or file.
Your plan includes a fixed number of export events each month.
If you exceed your limit, extra charges apply per event.
Your balance resets every 30 days based on your plan tier.
Visit our pricing page to review the available different tiers.
Tracking export events
When selecting items to export, the total events for each category appears in the right-hand column. Duplify also displays the estimated total based on your selections.
On the Duplify app dashboard page, you can track how many events you’ve used. This number resets every 30 days with your billing cycle.
Refer to the following table for an overview of the export amounts for each event.
Products
1 product
1 export event
Collections
1 collection
1 export event + Products (required)
Customers
1 customer
1 export event
Orders
1 order
1 export event
Content files
1 file
1 export event
Published theme
1 active theme
50 export events + Content files (required)
Navigation menus
1 menu
20 export events
Pages
1 page
1 export even
Blogs and posts
1 blog post
1 export event
Redirects
All redirects
25 export events
Shop Metafields
All definitions and values
100 export events (promo)
Metaobjects
All definitions and values
100 export events (promo)
Auto sync export events
After the initial export, auto sync also uses export events. Any change in the source store triggers an event that updates the destination store if it's set to auto sync.
When a new product is created in the source store, the destination store automatically receives it with all details, including images, prices, and descriptions. This action initiates an export event.
Products
1 product sync
1 export event
Collections
1 collection sync
1 export event
Examples with metafields
Metafields have a flat rate of 100 export events, no matter how many categories you include.
25 products
Metafields unchecked
25 events
25 products
Metafields checked
25 + 100 = 125 events
25 products, 5 blog posts
Metafields checked for products, unchecked for blog posts
25 + 5 + 100 = 130 events
25 products, 5 blog posts
Metafields checked for both products and blog posts
25 + 5 + 100 = 130 events
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