Connecting stores
Learn how to link your source and destination stores for exporting with Duplify.
When you want to perform an export from one store to another with Duplify, you first need to connect your stores. It's important to understand the terminology for which store is which:
Source store: The store where your data currently exists. This is the store you want to export from.
Destination store: The store where you want the data copied to. This is the target store.
To connect your stores, you copy a unique store key from the destination store and paste it into the export flow in the source store. This process links the two stores and allows Duplify to transfer data securely.
This guide walks you through the steps in detail, making it easy to connect stores correctly and avoid errors.
In this section
Troubleshooting
Connecting stores
Learn how to link your source store and destination store in Duplify so you can export data between them.
Before you start
Make sure Duplify is installed on both your source and destination stores.
Open both stores in separate browser tabs: one for the source store and one for the destination store.
Tip
Destination and source store terminology is important to understand for a successful export. Review the definitions before you start:
Destination store: The store where you want the data copied to. This is the target store.
Source store: The store where your data currently exists. This is the store you want to export from.
Step 1: Prepare the destination store
Switch to the destination store tab.
From the Duplify dashboard, under New store connection, click Destination store (import data).
Under This store's key, click Copy beside the key.
Step 2: Configure the source store
Switch to the source store tab.
From the Duplify dashboard, under New store connection, click Source store (export data).
Under Destination store’s key, paste the store key into the appropriate field.
Click Connect.
If the connection is successful, you're taken to the export page, where you can select the data to export and complete your subscription. For detailed instructions, see Exporting data and Pricing and plans.
Troubleshooting
If you’re having trouble connecting your stores, then try the following tips:
Verify the destination store
If the store key is correct, the store key field turns purple and the Connect button becomes clickable.
Common connection errors
If you see an error during the connection process:
Copy the correct store key from the destination store. Do not use the source store key.
Check for extra spaces in the store key field. Remove any spaces at the beginning or end.
If the error persists, contact Duplify Support via the chat widget in the bottom-right corner of the app page.
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