> For the complete documentation index, see [llms.txt](https://support.duplifyapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.duplifyapp.com/using-duplify/export-limitations.md). # Export limitations Learn about the limitations of exporting data with Duplify. Duplify uses Shopify’s Export API to copy data from a source store to one or more destination stores. While most data can be exported, there are some limitations. Review these in advance to ensure your exports run smoothly. ## In this section: * [Third-party apps](#third-party-apps) * [Shopify Settings](#shopify-settings) * [Customer accounts](#customer-accounts) * [Licenses for themes](#licenses-for-themes) *** ## Third-party apps Apps installed from the Shopify App Store are separate in each store. After exporting, you need to reinstall third-party apps on each destination store and repurchase any paid apps. These apps are created by different developers and are not included in the Shopify Export API. *** ## Shopify Settings Shopify's Export API currently only allows for custom data (metafields) to be exported from the Shopify Settings. Settings that are not available for export include: * **Store information -** Store contact information, legal business name, and address * **Store currency** - Settings for the default store currency * **Weight units -** Default weight units for shipping * **Staff accounts -** Accounts to manage permissions to access different areas of your store * **Payments** - Methods of payment used for selling in the store These settings need to be configured manually in each destination store. *** ## Customer accounts Customer accounts can't be exported with Duplify. Customers need to create accounts again in the destination store, as login credentials can't be transferred for privacy and security reasons. *** ## Licenses for themes Duplify exports theme configuration only. It **doesn't** **transfer** the theme license. Any paid theme from the Shopify Theme Store requires a valid license on each store where it's used. Before exporting theme configuration for a paid theme, make sure the theme is installed and licensed on your destination store. You can't export a theme configuration if a matching licensed theme isn't found. A license can be used on the destination store even if the theme version differs from the original. To get a license on your destination store, you can transfer your existing license by contacting Shopify Support, or purchase a new license through the Shopify Theme Store. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://support.duplifyapp.com/using-duplify/export-limitations.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.