> For the complete documentation index, see [llms.txt](https://support.duplifyapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.duplifyapp.com/using-duplify/export-limitations.md).

# Export limitations

Duplify uses Shopify’s Export API to copy data from a source store to one or more destination stores. While most data can be exported, there are some limitations. Review these in advance to ensure your exports run smoothly.

## In this section:

* [Third-party apps](#third-party-apps)
* [Shopify Settings](#shopify-settings)
* [Customer accounts](#customer-accounts)
* [Licenses for themes](#licenses-for-themes)

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## Third-party apps

Apps installed from the Shopify App Store are separate in each store. After exporting, you need to reinstall third-party apps on each destination store and repurchase any paid apps. These apps are created by different developers and are not included in the Shopify Export API.

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## Shopify Settings

Shopify's Export API currently only allows for custom data (metafields) to be exported from the Shopify Settings. 

Settings that are not available for export include:

* **Store information -** Store contact information, legal business name, and address
* **Store currency** - Settings for the default store currency
* **Weight units -** Default weight units for shipping
* **Staff accounts -** Accounts to manage permissions to access different areas of your store
* **Payments** - Methods of payment used for selling in the store

These settings need to be configured manually in each destination store.

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## Customer accounts

Customer accounts can't be exported with Duplify. Customers need to create accounts again in the destination store, as login credentials can't be transferred for privacy and security reasons.

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## Licenses for themes

Duplify exports theme configuration only. It **doesn't** **transfer** the theme license. Any paid theme from the Shopify Theme Store requires a valid license on each store where it's used.

Before exporting theme configuration for a paid theme, make sure the theme is installed and licensed on your destination store. You can't export a theme configuration if a matching licensed theme isn't found. A license can be used on the destination store even if the theme version differs from the original.

To get a license on your destination store, you can transfer your existing license by contacting Shopify Support, or purchase a new license through the Shopify Theme Store.