Export limitations
Learn about the limitations of exporting data with Duplify.
Duplify uses Shopify’s Export API to copy data from a source store to one or more destination stores. While most data can be exported, there are some limitations. Review these in advance to ensure your exports run smoothly.
In this section:
Third-party apps
Apps installed from the Shopify App Store are separate in each store. After exporting, you need to reinstall third-party apps on each destination store and repurchase any paid apps. These apps are created by different developers and are not included in the Shopify Export API.
Shopify Settings
Shopify's Export API currently only allows for custom data (metafields) to be exported from the Shopify Settings.
Settings that are not available for export include:
Store information - Store contact information, legal business name, and address
Store currency - Settings for the default store currency
Weight units - Default weight units for shipping
Staff accounts - Accounts to manage permissions to access different areas of your store
Payments - Methods of payment used for selling in the store
These settings need to be configured manually in each destination store.
Customer accounts
Customer accounts can't be exported with Duplify. Customers need to create accounts again in the destination store, as login credentials can't be transferred for privacy and security reasons.
Licenses for themes
Duplify can export third-party theme content, but it does not transfer the theme license. Any paid theme from the Shopify Theme Store requires a valid license on each store where it’s used. After export, the theme will appear as a trial version until a license is purchased.
You have two options:
Transfer your existing license to the destination store by contacting Shopify Support.
Purchase a new license on the destination store.
A single license can be used on the new store, even if the theme version differs from the original.
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