Auto-syncing

Learn how to use auto-sync in Duplify to keep products and collections up to date across stores.

Auto-sync automatically updates products and collections from your source store to your destination stores. When you create, update (stock, prices, etc), or delete products or collections in the source store, the changes are reflected in the connected destination stores. This helps keep your catalog consistent and up to date.

Note

Auto-sync is one-way only. Changes made in the source store are pushed to destination stores. Manual changes in destination stores do not sync back to the source store.

In this section

• Activate auto-sync during a new export

  • Syncing options

• Activate auto-sync after an export

• Pause or stop auto-sync

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Activate auto-sync during a new export

After you've started a new export and connected stores together, you can toggle auto-syncing on.

Steps:

1. In step 2. Select export options of your new export, go to the Products or Collections and ensure you've selected the category you want to export and auto-sync.

2. Click Save and continue.

3. In step 3. Sync settings, click the toggle beside the category you want to auto-sync. The switch turns green when active. Under the Products category, more syncing options display.

Syncing options

When setting up auto-sync for products, you can choose which fields are copied over to your destination store.

Fields

• Inventory

• Price

• Compare at price

• SKU

• Weight

• Barcode

• Description

• Vendor

• Status (unchecked exports as draft)

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Activate auto-sync after an export

If you’ve already completed an export without enabling auto-sync, you can turn it on later.

Steps:

1. On the Duplify dashboard, under Connected stores, click the three horizontal dots (...) beside the correct store connection.

2. Click Sync settings.

3. Under Sync settings, click the toggle beside the category you want to auto-sync. The switch turns green when active. Under the Products category, more syncing options display.

4. Optional: Adjust any syncing options, then save your settings.

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Pause or stop auto-sync

You can also toggle off auto-sync between the source and destination store anytime.

You can turn off auto-sync at any time:

1. On the Duplify dashboard, under Connected stores, click the three horizontal dots (...) beside the correct store connection.

2. Click Sync settings.

3. Under Sync settings, click the toggle beside the category you want to auto-sync. The switch turns grey when inactive.

4. Save your settings.