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Auto-syncing

Learn how to use auto-sync in Duplify to keep products and collections up to date across stores.

Duplify can automatically keep your duplicate store up to date with changes from your source store. This ensures your items stay updated without needing to run additional exports each time something changes.

Note

Auto-sync is one-way only. Changes made in the source store are pushed to destination stores. Manual changes in destination stores do not sync back to the source store.

In this section


Activate auto-sync during a new export

After selecting the items that you want to export, you can enable auto-sync to keep them updated automatically.

Steps:

  1. In step 3. Sync settings of your new export, click Explore sync options.

  2. Beside each category you want to sync, switch the toggle to on.

  3. Optional: Under each sync item, check or uncheck the fields that you want to keep updated.

  4. Click Activate plan and export.

After export, Duplify automatically updates the selected items whenever changes happen in the source store.

You can change this setting at any time.

Sync items

Currently, you can sync:

  • Products

  • Collections

  • Customers

Request more options

Don’t see the items you need? Click Want more options? Submit a request at the bottom of the syncing page. Provide details about the items you’d like to sync and the problem it would solve. Your feedback helps us improve Duplify.

Product syncing options

When setting up auto-sync for products, you can choose which fields are copied over to your destination store.

Fields

  • Inventory item

  • Inventory quantity

  • Price

  • Compare at price

  • SKU

  • Weight

  • Barcode

  • Description

  • Vendor

  • Status (unchecked exports as draft)


Activate auto-sync after an export

If you’ve already completed an export without enabling auto-sync, you can turn it on later.

Steps:

  1. On the Duplify dashboard, under Connected stores, click the three horizontal dots (...) beside the correct store connection.

  2. Click Sync settings.

  3. Under Sync settings, click the toggle beside the category you want to auto-sync. The switch turns green when active. Under the Products category, more syncing options display.

  4. Optional: Adjust any syncing options, then click Save.


Pause or stop auto-sync

You can also toggle off auto-sync between the source and destination store anytime.

You can turn off auto-sync at any time:

  1. On the Duplify dashboard, under Connected stores, click the three horizontal dots (...) beside the correct store connection.

  2. Click Sync settings.

  3. Under Sync settings, click the toggle beside the category you want to turn off auto-sync for. The switch turns grey when inactive.

  4. Click Save.

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