> For the complete documentation index, see [llms.txt](https://support.duplifyapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.duplifyapp.com/backups/duplify-backups.md).

# Duplify Backups

Learn about how to safely back up your store with Duplify.

Dupilify Backups automatically saves copies of your store data so you can restore it later if something changes or goes wrong. Your data is securely stored in a cloud environment with no public access.

Backups are included in your Duplify plan at no extra cost.

## In this section

* [What Duplify Backups includes](#what-duplify-backups-includes)
* [Understanding Backups](#understanding-backups)
* [Backups data retention](#backups-data-retention)
  * [Timeframe](#timeframe)

***

## What Duplify Backups includes

Backups stores key parts of your Shopify store, including:

* **Products:** details, pricing, and inventory information
* **Themes**: theme configuration
* **Pages**: content pages such as FAQs, About, or Contact

***

## Understanding Backups

Duplify automatically creates backups of your store data every week after the initial setup. Each backup is securely stored on a cloud server, and you can view, compare, or restore an older version at any time.

You can:

* View your backup history by category
* Compare versions to see what’s changed
* Restore a previous version of a product, page, or theme configuration

All backups run securely on Shopify’s backend to ensure reliability and performance.

***

## Backups data retention

All backups are stored securely on a private cloud server.

Backups aren't publicly accessible. They can only be retrieved through a temporary, secure link, so your store data stays protected and restores stay simple.

### Timeframe

Each backup is retained for 6 months while you're using the Duplify app.

If you uninstall the app or cancel your plan, your data is kept for an additional 30 days before being permanently deleted.


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