# Duplify Backups

Dupilify Backups automatically saves copies of your store data so you can restore it later if something changes or goes wrong. Your data is securely stored in a cloud environment with no public access.

Backups are included in your Duplify plan at no extra cost.

## In this section

* [What Duplify Backups includes](#what-duplify-backups-includes)
* [Understanding Backups](#understanding-backups)
* [Where we store your data](#where-we-store-your-data)

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## What Duplify Backups includes

Backups stores key parts of your Shopify store, including:

* **Products:** details, pricing, and inventory information
* **Themes**: theme files and customizations
* **Pages**: content pages such as FAQs, About, or Contact

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## Understanding Backups

Duplify automatically creates backups of your store data every week after the initial setup. Each backup is securely stored on a cloud server, and you can view, compare, or restore an older version at any time.

You can:

* View your backup history by category
* Compare versions to see what’s changed
* Restore a previous version of a product, page, or theme

All backups run securely on Shopify’s backend to ensure reliability and performance.

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## Backups data retention

All backups are stored securely on a private cloud server.

Backups aren't publicly accessible. They can only be retrieved through a temporary, secure link, so your store data stays protected and restores stay simple.

### Timeframe

Each backup is retained for 6 months while you're using the Duplify app.

If you uninstall the app or cancel your plan, your data is kept for an additional 30 days before being permanently deleted.


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