Customers
Learn how to export your Shopify customer list with Duplify.
Duplify exports all customers from your source store, including profile information, addresses, and associated data. This ensures that key customer details are preserved for management, reporting, or migration to another store.
In this section
Exporting customers with Duplify
When you select the Customers option in Duplify:
The full customer list from your source store is exported to your destination stores.
Each export includes profile information such as email addresses, shipping and billing addresses, tags, notes, and any associated metafields or metaobjects.
You can choose to include metafields and metaobjects using the checkboxes.
Note
Duplify can't transfer customer account logins, only customer list data.
Shopify doesn't allow the creation of real customer accounts programmatically due to manual verification requirements and API limitations.
Customers need to create accounts on the destination store themselves. Login credentials can't be transferred.
Duplify exports the customer list and all associated information, but not login credentials.
Export options
Existing customers: When matching customers exist in the destination store, choose to create new customers, update existing ones, or ignore them.
Metafields: Toggle the export of metafields on or off.
Note: You also need to export Shop metafields to configure this export.
Filters: Use filters to select specific customers or groups of customers to export. You can filter by customer ID, customer email, or last updated at.
Companies (Shopify Plus): Toggle the export of customer companies on or off.
The number of companies is included in the total customers export number.
Example
If a customer has placed orders and added shipping addresses, notes, and tags, then exporting customers with Duplify copies all of this information, including metafields and metaobjects if selected, to your destination store.
Export events
Duplify tracks export events to determine the size of your store’s export. Each event represents one data item or file.
Customer export events
Each customer exported counts as one export event, regardless of the amount of associated data.
For a full overview of how Duplify counts export events, see our Export Events reference guide.
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